Patient Q&A
Patient Q&A: Which documents matter most when arranging an emergency medical flight into China?
Shanghai Customs says emergency medical entry requires coordination among the airport, customs, immigration, airline, emergency services and destination hospital. The key document specifically mentioned is a medical diagnosis certificate, alongside checks for quarantinable infectious-disease risk.

Question: When arranging an emergency medical transfer into China, what documents and practical steps should a family or case manager focus on first?
Answer: Shanghai Customs says this kind of entry is a coordinated process involving the airport, customs, immigration authorities, the Civil Aviation Administration, the airline, emergency medical services and the destination hospital. The answer specifically mentions verification of relevant documentation including a medical diagnosis certificate, plus confirmation that there is no risk of quarantinable infectious diseases. It also says a dedicated facilitation mechanism and a 'green channel for life' can be activated for urgent medical flights.
For planning purposes, this is border-entry guidance rather than a guarantee of transport approval. Families should confirm document lists, baggage handling and receiving-hospital arrangements directly with the relevant authorities, carrier and licensed hospital before departure.